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HughesNet FAQs

Hughesnet® FAQs

photos and music, we will help you find a plan that suits your lifestyle. Learn more here…

To use Hughesnet satellite internet, ensure your system meets these requirements:

  • Windows users: Windows 10 or later
  • Mac users: macOS 10.15 (Catalina) or later
  • A device with Ethernet capability or a wireless router

Yes! Hughesnet provides a modem/router combo for seamless Wi-Fi access throughout your home. Learn more here…

Yes, a VPN can work with Hughesnet, though you may experience slower speeds due to data encryption. Learn more here…

Hughesnet supports various features of gaming consoles like PlayStation and Xbox, but real-time games may not perform well. Learn more here…

Experience download speeds up to 100 Mbps and upload speeds of 5 Mbps, making Hughesnet one of the fastest satellite internet options available. Learn more…

Hughesnet offers various plans with unlimited data. Learn more…

Absolutely! Hughesnet can support streaming activities. Check our streaming FAQ for recommendations. Learn more…

Hughesnet is installed by a local certified professional! Learn more…

Absolutely! Hughesnet can support streaming activities. Check our streaming FAQ for recommendations. Learn more…

Hughesnet is installed by a local certified professional! Learn more…

Yes, Hughesnet offers internet plans fast enough to be considered broadband internet! Learn more…

Hughesnet provides high-speed satellite internet to anyone in the contiguous United States that has a clear view of the southern sky. Hughesnet uses satellite technology and beams your internet requests into space and back. This allows even rural locations to receive a fast and always-on internet connection. Learn more…

There is unlimited data with Hughesnet! If you exceed your plan’s Priority Data, you’ll automatically use your unlimited Standard Data. Your service will always remain on. Learn more…

The Hughesnet process begins when you try to access a webpage. Your request is sent to a satellite 22,000 miles in space, which then beams to the Hughes Network Operations Center (NOC). The NOC locates the specific website you have requested which then gets beamed back to the NOC, to the satellite, and then to your computer through the dish and modem. Even with your request having to travel such great distances, the process only takes a fraction of a second. Learn more…

Yes! Hughesnet satellite internet is available anywhere in the United States. Get connected whether you’re deep in the rural South or under Alaska’s northern lights. Thanks to satellite technology, Hughesnet internet will always reach your home. Learn more…

If you have a clean view of the southern sky and a compatible computer, you are ready for Hughesnet internet to be installed!

The installation process will begin with a certified installer coming to your location and determining the best placement for the satellite dish. With either a wall or roof-mounted bracket, the dish will be mounted to the agreed-upon structure, which must be at minimum 4 feet off the ground.

After the satellite installation, a coaxial cable jack will be installed in the room housing your Hughesnet system. Two exterior RG-6 coaxial cables will then be routed from the satellite to the newly installed cable jack.

At this point, you now have satellite internet! Before leaving, the installer will check the satellite signal and make sure everything is in working order.

Often, the option for next-day installation will be available to you. Have your sales representative check availability while placing your order. After installation, you will be able to immediately use the service.

Not covered under your service plan:

  • The installation and configuration of a wireless/hard-wired router for your computer/network.
  • Customization during the installation process that requires the purchase of special materials such as molding or hardware to cover exposed cables.
  • Removal, repair, or the building of structures to hide any part of the Hughesnet system.

Although these items are not covered in your service plan, you can contact your independent certified installer to inquire if any of these enhancements can be purchased through them directly. All of the non-professional costs will be handled directly through the installer.

Fast Speeds + Unlimited Data + Whole Home Wi-Fi! Call Now! 1-703-202-4107Order Online

High-Speed Internet

Get fast satellite internet service—available to anyone, anywhere. Surf the web faster; download files quicker, and access media like never before!

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Get More Data

Videos, music, pictures—with Hughesnet internet you get a huge amount of priority data, so you’re free to explore more of what the internet has to offer. Plus, there is unlimited data!

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Affordable Plans

Hughesnet offers a variety of affordable internet plans that are built to suit any budget, and are available where you live today, even in areas with slow or no high-speed options!

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No Phone Line Required

Hughesnet uses satellite technology, freeing up the phone line for more important things, like making phone calls! Plus there’s no need to dial in – Hughesnet is always on.

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Fast Speeds + Unlimited Data + Whole Home Wi-Fi! Call Now! 1-703-202-4107Order Online



Get Exclusive Hughesnet Deals In Your Inbox Today!

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1Each Hughesnet service plan is designed to deliver the download/upload speeds assigned to that specific plan, however, speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including, but not limited to the number of concurrent network users. Your Hughesnet experience will vary based on your proximity to the Wi-Fi source.

2*$49.99 per month represents a $25 per month savings for 12 months on the Select plan and reflects the applied $5 savings for ACH enrollment. After 12 months, plan reverts to the standard monthly fee. $5 savings apply as long as ACH enrollment is maintained. Monthly Lease Fee may be additional. New residential subscribers only. Limited-time offer. Other terms may apply.

4Free standard professional installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.

5$9.95/month offer represents a $20 monthly savings for 3 months. After 3 months, the monthly fee reverts to $29.95. $75 savings on Hughesnet Voice equipment. Offer requires a 24-month commitment. Limited-time offer. Restrictions may apply. Offer void where prohibited.

6$75 savings on Hughesnet Voice equipment. 24-month commitment required. Limited-time offer. Restrictions may apply. Offer void where prohibited.

7Transfers of an existing telephone number are not always available.

8Standard Data may be slower than other traffic during high-traffic periods.

9$60 instant savings applies to new subscribers. Restrictions may apply. Offer void where prohibited. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the Hughesnet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.

10$10 savings represents $5/month off the DISH TV service and $5/month off the Hughesnet service. Savings apply as long as qualifying DISH and Hughesnet services remain active and in good standing. Limited-time offer. Other terms may apply. DISH Bundle Offer is not available in Alaska, Hawaii, or Puerto Rico.

±Dish TV subscribers are eligible to receive an additional $5/month discount on the Hughesnet invoice so long as their DISH TV account remains active and in good standing. New subscribers only. Limited-time offer. Other terms may apply.

◆Additional equipment fee may apply

** Promo code ALT100 and SAT100 is offered by I-Tech Marketing Group for a $100 gift card for eligible customers. Call for full details, must mention promo code at time of sale.

‡ Per the fifth, sixth, seventh and eighth FCC Measuring Broadband America reports. The FCC report can be found here: https://www.fcc.gov/reports-research/reports/measuring-broadband-america/measuring-fixed-broadband-eighth-report

Minimum term required. Monthly service and early termination fees apply. Visit legal.Hughesnet.com for details.

The more connected devices you have, the quicker you will consume your Priority Data. Hughesnet is not recommended as a full-time video streaming replacement for TV service or console-based gaming activities because they quickly consume your Priority Data. Multiplayer games requiring rapid response are only supported with Hughesnet Fusion plans. VPNs, where you sign into a VPN application to access your work network directly, will significantly reduce service speeds. All plans are subject to the Hughesnet Subscriber Agreement.

Hughesnet and Hughesnet Fusion are registered trademarks of Hughes Network Systems, LLC, an EchoStar company.

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